PRIVACY NOTICE

01

This website is operated by Quietstack OÜ, trading as Kinesis Lab. Quietstack OÜ is the controller of the personal data described in this notice.

Registered in the Estonian Commercial Register under registry code 17608504.
Registered office: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia.

The contact point for any question about this notice, or about the data we hold on you, is office@kinesislab.ai.

02

Only what you type into the brief form: your name, your work email address, your organisation, and the text of your brief. We use it for one purpose: to read your enquiry and reply to it. We do not use it for marketing, we do not add you to a mailing list, and we do not sell or rent it to anyone.

The lawful basis is our legitimate interest in responding to a business enquiry you chose to send us, and, where relevant, taking steps at your request before entering into a contract.

03

Your brief is delivered to our mailbox by two processors. Resend, an email delivery service, transmits the message; Microsoft hosts the mailbox that receives it. Both act on our instructions and neither uses your data for its own purposes. Our hosting provider processes the web request that carries your submission, and does not retain its contents.

These providers may process data outside the European Economic Area. Where that happens, transfers rely on the provider's own safeguards, such as standard contractual clauses.

04

Google Analytics is optional and loads only after you choose Allow analytics. With your consent, Google processes page visits, campaign sources, device and browser information, and events such as starting an enquiry or successfully sending one. We use these reports to understand visits and improve the site. We do not send your name, email address, organisation or brief text to Analytics. Advertising personalization and Google signals are disabled.

Analytics cookies (_ga and _ga_*) last up to 180 days. We store your analytics choice in this browser for up to 180 days. You can reject analytics or withdraw consent using Cookie settings at the bottom of any page; rejecting does not affect your ability to contact us. Withdrawal stops future measurement and clears this site's Analytics cookies, but does not erase reports already collected.

Google provides the Analytics service and may process data outside your country. Read Google's privacy policy for details. The lawful basis for optional analytics is your consent.

05

Enquiries are kept for as long as the conversation is live, and then for up to twenty-four months so we can recognise you if you come back. After that they are deleted. If the enquiry becomes a contract, the relevant records are kept for as long as accounting and tax law requires.

06

You can ask us for a copy of your data, ask us to correct it, ask us to delete it, ask us to restrict how we use it, and object to our use of it. Where the legal conditions apply, you can also request data portability. These rights are subject to the conditions and exceptions in applicable data protection law. Write to office@kinesislab.ai and we will answer within one month. You also have the right to complain to your national data protection authority, or to the Estonian Data Protection Inspectorate.

07

Submissions travel over TLS. Access to the mailbox is limited to the partners. Report a security problem to office@kinesislab.ai.